Monday 2 July 2012

Increasing Restaurant Seat Utilisation


seat utilisationDo you know the average or typical party size of your customers? If the majority are parties of 2’s or 3’s and most of your tables have 4 seats you may find that you are not fully satisfying the peak demands. Through research at our catering consultancy, Montfort Catering Consultants, we have found that in certain environments a lone customer often does not want to sit with 3 other strangers on a table of 4 and like wise, if 2 people have to split up it can impact on their experience and enjoyment. As such, many customers will often leave when seating is unavailable or gives an impression of being to capacity.

One way of addressing this is with refectory style catering, which due to their size and layout are suitable for different party sizes – thus increasing your restaurant seating capacity, as well as the revenue potential of your restaurant, café etc. And if customers wish to be sociable and interact with their neighbours they can do. If however, they want a level privacy this arrangement is often much better than joining a larger party on a smaller table.